物流政策

At Rocoxia, we strive to provide a smooth and efficient shipping experience for our customers. Please review our shipping policy below:

Order cut off time :11:00 Pm

Processing Time

Orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
You will receive a confirmation email with tracking details once your order has shipped.

Shipping Times & Rates

We offer the following shipping options:

Standard Shipping: Estimated delivery within 5 to 8 business days (Mon To Fri) .

Shipping costs will be calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can track your package through the provided link.

Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses.
Some products may have specific shipping restrictions due to regulations.

Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery time, please contact us at info@rocoxia.com, and we will assist you in resolving the issue.

International Orders

Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country. These fees are not included in the shipping cost at checkout.

Contact Us

For any questions or concerns regarding shipping, feel free to reach out to our support team at info@rocoxia.com.